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Friendly Diamonds At Your Service
Our customers are the heart of our business. At Friendly Diamonds, we aim to go above & beyond to provide you the desired experience while shopping for your lab grown diamond jewellery.
These are the services that will help you count on us!
Free Shipping
Friendly Diamonds ensures a hassle-free & timely delivery of your order with the help of trusted delivery partners such as FedEx, UPS, and USPS. We offer free shipping worldwide and free return shipping on all return orders from the United Kingdom.
View shipping details30 Day Returns
We offer a 30-day, no questions asked return policy for a full refund on all orders delivered worldwide. You can also avail free return shipping on all items within 30 days of delivery of order across the United Kingdom.
See return policy detailsLifetime Warranty
Your Friendly Diamonds jewellery and lab diamonds are meant to last a lifetime. To ensure your complete satisfaction, we provide a free lifetime warranty against all manufacturing defects for our entire range of made-to-order and custom-made products.
Learn about our lifetime warrantyFree Ring Resizing
If you ordered a wrong ring size or need different proportions within the first 12 months of purchase, Friendly Diamonds has you covered. You can avail a free one-time ring resizing within the first 12 months of your purchase.
See resizing detailsFree Engraving
Have a personal message to convey or a special date to remember? Get it engraved on your jewellery with Friendly Diamonds. We offer a free engraving service for all our made-to-order and custom-made rings.
Explore engraving detailsPayment Options
We offer multiple payment methods for purchasing your diamond jewellery. With us, you can complete your payment at once, split it with different cards, pay in fee-free monthly payments, or create saving plans for jewellery in advance with help of different avenues.
View all payment methodsBook Appointments
Our team has got you covered if you wish to dive deep into the world of diamonds! We offer a free one-on-one video consultation with our diamond and jewellery experts for all the queries that you may have related to lab diamonds or lab diamond jewellery.
Schedule a consultationBespoke Custom jewellery
Are you looking to transform your own ideas into perfect custom-made jewellery pieces? With the help of Friendly Diamonds’ jewellery specialists and expert craftsmen, you can design your bespoke custom jewellery and bring your imagination to life.
Start your custom design journeyShare Your Moments
Nothing makes us happier than becoming a part of the special moments of our customers’ lives. We encourage you to Share Your Friendly Diamonds’ Moment with us and our team would love to offer a Free Diamond Solitaire Pendant as a memento!
Share your Friendly Diamonds storyLifetime Trade-In and Upgrade
If you wish to trade-in your product for any reason, whether you've changed your preferences or simply seek something new, explore our Lifetime Trade-In and Upgrade Service, allowing for a smooth and more rewarding experience as you add to your collection.
Explore trade-in optionsFrequently Asked Questions (FAQs)
Diamonds come with questions—we come with answers. At Friendly Diamonds, our customers are the heart of everything we create. We're dedicated to making your journey with lab-grown diamond jewellery as brilliant as the pieces themselves, providing support that's as transparent as our ethics and as warm as our welcome. Here's everything you need to know to shop with confidence!
View all FAQs